Customer Relationship Officer (Night Shift) Jobs in Dhaka 2026
August 18, 2026 1:15 pm
Customer Relationship Officer. Are you looking for a customer service, telemarketing, or call center job in Dhaka? A company in Mirpur 10, Dhaka is currently hiring Customer Relationship Officers (Night Shift) for a full-time position. A total of 18 vacancies are available, making this a useful opportunity for candidates who want to build a career in customer service, sales, lead generation, and telemarketing.
The position offers a monthly salary of BDT 22,000 to BDT 28,000, along with performance bonuses, attendance bonuses, transportation allowances, festival bonuses, sales incentives, training, and other workplace benefits. The application deadline is 16 September 2026.
Customer Relationship Officer Job Details
The Customer Relationship Officer will be responsible for communicating with customers, particularly clients in the United States. The role involves outbound calling, understanding customer requirements, promoting products or services, maintaining customer records, and achieving individual and team performance targets.
| Job Information | Details |
|---|---|
| Position | Customer Relationship Officer |
| Shift | Night Shift |
| Vacancies | 18 |
| Employment Status | Full Time |
| Job Location | Mirpur 10, Dhaka |
| Salary | BDT 22,000 – BDT 28,000 per month |
| Age Limit | 18–40 years |
| Gender | Male |
| Workplace | Office |
| Published Date | 18 August 2026 |
| Application Deadline | 16 September 2026 |
Educational Requirements
Candidates from different educational backgrounds can apply for this Customer Relationship Officer position. The listed educational qualifications include O Level, A Level, and Bachelor/Honors.
Students and graduates from several universities may receive preference. These include North South University, Independent University, Bangladesh, American International University-Bangladesh, Green University of Bangladesh, and Bangladesh University of Business and Technology.
Applicants should also have strong English communication skills because the position requires regular communication with customers in the USA.
Age and Gender Requirements
The company has specified an age range of 18 to 40 years for applicants. The position is currently open to male candidates only.
Candidates should carefully review the eligibility requirements before submitting their applications. Meeting the minimum requirements does not necessarily guarantee selection, as candidates may also be evaluated based on communication ability, attitude, sales skills, and overall performance during the recruitment process.
Responsibilities of a Customer Relationship Officer
The selected candidates will handle a variety of customer communication and sales-related responsibilities. One of the main duties will be making outbound calls to customers in the USA and communicating with them according to structured scripts.
Employees will need to understand customer concerns, ask relevant questions, collect accurate information, and identify appropriate solutions. They may also research customer issues and provide suitable alternatives when necessary.
Another important responsibility is promoting and selling company products or services over the telephone. Employees are expected to follow the company’s sales guidelines and work toward assigned sales and performance targets.
Customer interactions must also be recorded accurately in the company’s call center database. Maintaining complete and organized records will help the company monitor customer communication, follow up on leads, and prepare reports.
Employees will also participate in regular training and development sessions. These programs are designed to improve product knowledge, customer handling abilities, communication skills, and sales performance.
Required Skills and Expertise
Strong communication skills are important for this role. Candidates should be fluent in English and comfortable speaking with international customers.
The company is also looking for candidates who are hardworking, passionate, punctual, and willing to learn. A positive attitude can be particularly valuable in a customer service and sales environment.
Relevant skills include:
- Customer service
- Outbound calling
- Telemarketing
- Lead generation
- English speaking fluency
- Multitasking
- Quick learning
- Sales
- Communication
- Customer relationship management
Candidates who can remain confident and professional while speaking with customers may have an advantage in this type of role.
Salary and Benefits
The advertised monthly salary for the Customer Relationship Officer position is BDT 22,000 to BDT 28,000. In addition to the salary, the company provides several incentives and benefits.
During the probation period, employees can receive a BDT 3,000 attendance bonus and a BDT 1,500 transportation allowance, in addition to the applicable hourly salary arrangement stated in the advertisement.
After successfully completing probation, the attendance bonus increases to BDT 4,000, while the transportation allowance becomes BDT 3,000. Employees can also receive two festival bonuses after completing the probation period.
Other benefits include performance bonuses, attractive sales bonuses, floor cash, and weekly two holidays. Dinner facilities are fully subsidized.
The company also mentions quarterly salary reviews based on employee performance. This can provide opportunities for hardworking employees to increase their earnings over time.
Training and Career Growth
One of the attractive features of this job is the availability of free professional sales and telemarketing training. An assigned expert trainer will provide training to help employees improve their sales techniques, communication abilities, and product knowledge.
The company also provides potential career growth opportunities. Experienced and high-performing employees may have opportunities to progress into positions such as Team Leader, Closer, or Floor Manager, with potentially more attractive compensation packages.
Workplace Environment
The company describes its workplace as supportive, energetic, and focused on professional growth. Employees can enjoy unlimited tea and coffee along with indoor and outdoor recreational facilities.
Available activities reportedly include table tennis, cricket, football table, and other games. The company also organizes annual retreats, team events, and celebration programs.
For employees who prefer a structured office environment with opportunities to socialize and develop professionally, these facilities may add value to the overall workplace experience.
How to Apply
Eligible candidates interested in the Customer Relationship Officer (Night Shift) Jobs in Dhaka 2026 should prepare an updated CV and submit their application before the deadline.
Application Method
Email your CV to: [email protected]
Applicants should ensure that their CV contains accurate educational information, contact details, relevant work experience, English communication skills, and any customer service, sales, telemarketing, or call center experience.
The application deadline is 16 September 2026, so candidates should submit their CV before the closing date.
Conclusion
The Customer Relationship Officer (Night Shift) job in Mirpur 10, Dhaka is an opportunity for male candidates aged 18 to 40 who are interested in customer service, international calling, sales, and telemarketing. With 18 vacancies, a salary of BDT 22,000–28,000 per month, performance-based incentives, attendance bonuses, transportation allowances, training, and career advancement opportunities, the position may be suitable for candidates looking to develop a long-term career in the BPO and customer service sector.
