BRTA Service Portal -BSP Online Guide in Bangladesh
The BRTA Service Portal (BSP) is an online platform provided by the Bangladesh Road Transport Authority (BRTA). It enables citizens to register as service users, including drivers, vehicle owners, and vehicle dealers. Through the portal, users can apply for learner driving licenses, smart card driving licenses, driving license renewals, duplicate driving licenses, and access other related BRTA services.
What is The BRTA Service Portal?
The BRTA Service Portal (BSP) is the official online platform provided by the Bangladesh Road Transport Authority (BRTA). It enables citizens and vehicle owners to conveniently access transport-related services, including applying for driving licenses, registering motor vehicles, and making online fee payments without the need to visit a BRTA office.
Available services On BRTA Service Portal
BRTA Fee Calculator
Calculate your service fees online before applying
Payment Verification
Confirm and verify your payments through the portal
Bank List
View the list of banks that accept BRTA fee payments
Driving Exam (DCTC) Result
Check driving exam results by division and district
Trustee Board Certificate
Verify your trustee board certificate online
E-Fitness result (VIC)
Check your vehicle fitness certificate result
Key Features of BRTA Service Portal
Driving License Services
- Apply for a new learner license
- Renew or request a duplicate license
Vehicle Registration
The portal provides online registration for new vehicles, including motorcycles, so users do not need to visit BRTA offices.
Online Payment System
Secure payment via mobile banking (bKash, Nagad, etc.) for taxes and service fees
Ownership Transfer
Safe and convenient vehicle ownership transfer
Digital Certificate Services
Manage Digital Registration Certificates (DRC), Retro-Reflective Number Plates, and RFID tags
Status Tracking and Checking
- Check application status for licenses and vehicles
- Verify licenses via BRTA DL Checker app
Simple User Registration
Creating an account is easy and requires basic information such as National ID (NID) and date of birth.
Mobile App Access
Most services are also available through the BRTA Sheba mobile app, enabling users to access services anytime and anywhere.
Required Documents BRTA Service Portal
National ID Card (NID)
Passport-size photo
Medical Certificate
Vehicle purchase invoice
Previous Registration Card
Utility Bill (Address Proof)
How to Register on BRTA Service Portal
How to Apply To BSP
BRTA Services Portal By Video Guide
How to Access BRTA Service Portal Using The Mobile App
The BRTA Service Portal (BSP) can be accessed on mobile devices through the official BRTA Sheba app. The app enables users to conveniently apply for learner driving licenses, manage vehicle registration, and make service fee payments online.
Step1: Download the App: Visit the Google Play Store or another relevant app store to locate and download the official BRTA app.
STEP 2: Install and Launch: Open the app after installing it on your mobile device.
STEP3: Login
- Enter your username and password if you already have an account.
- You can reset your password if you’ve forgotten it by clicking “Forgot Password.”.
STEP 4: Register (if needed):
- Look for the “Register” or “Sign Up” option within the app if you’re a new user.
- If you wish to create an account, you will likely need to provide your NID number as well as other required information.
STEP5: Access Services: Through the app, you can access various BRTA services, such as checking your driver’s license status, vehicle registration details, or other relevant information.
How to Book Appointments on BRTA Service Portal (BSP)
BRTA Service Portal (BSP) appointments can be scheduled by registering on their website first. You can select a service and available time slot after logging in and accessing the appointment section.
STEP1: Registration
SMS service — 26969
To check DRC status, type NP DRC and send it to 26969. For other e-traffic SMS services, text “Help” to 28787.
Common Issues and Solutions of BRTA Service Portal
| Issues | Solutions |
| Payment not Reflecting | Wait 24 hours or contact support via the portal |
| OTP not received | Try using a different mobile number or check network settings |
| Error in uploaded documents | Re-upload files with correct format and size |
| Application rejected | Follow feedback from BRTA and reapply with corrected information |
Benefits Of Using The BRTA Service Portal
Convenience
With the BRTA online services, citizens can apply for learner licenses, smart card licenses, renewals, and duplicates from anywhere with an internet connection, eliminating the need to visit BRTA offices regularly
TReduced Corruption and Delaysitle
Streamlining the application process reduces the chance of corruption and bribery, as well as bureaucratic delays.
Real-time Updates
Applications can be tracked online and applicants can receive updates on their exam results and other stages.
Secure Online Payments
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QR Code for Temporary DocumentsTitle
For verification purposes, temporary driving permits and acknowledgment slips are provided with QR codes.
Smart Card Delivery
Applicants can receive their smart card driving licenses by mail, eliminating the need for physical collection
Advantages And Disadvantages of The BRTA Service Portal
- Saves Time: No need to visit BRTA offices multiple times.
- Reduces Corruption: Online payments and applications reduce middlemen.
- Transparent Process: Users can track applications in real time.
- User Convenience: Accessible from home via mobile or computer.
- Centralized Records: All driving and vehicle data is stored digitally.
- Server Overload :The portal may become slow during peak hours.
- Technical Errors : Users sometimes face loading or submission issues.
- Limited Digital Awareness : Some citizens struggle with online forms.
- OTP Delays : All driving and vehicle data is stored digitally.
Contact Detail BRTA Service Portal
Office Address
Bangladesh Road Transport Authority(BRTA) Head Office, BRTA Bhaban Chairmanbari, New Airport Road Banani, Dhaka-1212, Bangladesh.
Email: [email protected]
Phone
Phone: 16107, 09610 990 998S
Time Table
SUNDAY-THURSDAY (09.00 AM – 5.00 PM)
Location
FAQS About BRTA Service Portal
Conclusion
BRTA Service Portal makes transport services easier and more accessible for Bangladeshi citizens. Users can handle everything digitally, from applying for a driving license to paying fees. With features like secure payments, SMS services, and real-time application tracking, BRTA ensures a smooth, transparent, and user-friendly process.
Iftekhar Rafsan 
I am Iftekhar Rafsan, the author of BRTAServicesPortal.com. I write simple guides about BRTA services, driving license applications, vehicle registration, and online government procedures. My goal is to help people understand transport services easily and complete their tasks without confusion.
