BRTA Service Portal – Driving Licence & Vehicle Services
Driving licences, vehicle registration, fees, payments and exam results on Bangladesh’s transport authority portal, explained step by step.
What is the BRTA Service Portal?
BRTA Service Portal (BSP) is the online platform of the Bangladesh Road Transport Authority. It gives access to driving licence applications and renewals, vehicle registration services, fee calculation, payment verification and driving exam results.
Available services
Six tools people use most often.
BRTA Fee Calculator
Calculate service fees online before you apply.
→Payment Verification
Confirm and verify your payments.
Bank List
Banks that accept BRTA fee payments.
→Driving Exam (DCTC) Result
Results by division and district.
→Trustee Board Certificate
Verify your certificate online.
E-Fitness Result (VIC)
Check your vehicle fitness result.
→Key features
What you can do without queuing at an office.
Driving licence
- Apply for a new learner licence
- Renew or request a duplicate
Vehicle registration
Register new vehicles, including motorcycles, online.
Fee calculator
Work out the exact fee before you pay, including taxes.
Online payments
Pay securely with bKash, Nagad or a bank card.
SMS and app alerts
Get updates by SMS or in the BRTA Sheba app.
Exam results
Check DCTC results by division and district.
Tax token renewals
Renew road tax and collect your token.
Appointments
Book BRTA appointments for tests and document checks.
Required documents
Keep these ready before you start.
Step-by-step guides
Open a guide to see the steps and what the screen looks like.
How to register
- Go to the BRTA Service Portal at bsp.brta.gov.bd.
- Click “Register” to create an account.
- Fill the form with your name, mobile number, and email address.
- Submit the completed form.
- Once registered, log in to your account.
- Upload documents, pay fees, and track your application status online.
Step 2: enter your details, then Search
How to apply
- Go to the BRTA Service Portal and log in.
- Go to the driving licence section.
- Upload your documents.
- Pay the licence fee.
- Complete your biometric registration and exam.
Step 3: fill in the application form and submit
How to log in
- Go to the BRTA Service Portal.
- Click “Log In” at the top of the page.
- Enter your NID and password.
- Verify with OTP.
- You will be taken to your dashboard.
Step 3: enter your details and log in
Using the mobile app
- Download “BRTA Sheba” or “BRTA DRC Checker” from the Google Play Store.
- Open the app and sign in (or create an account).
- Enter your driving licence number.
- Select the service you need.
- Follow the on-screen steps.
Step 2: choose a service from the home screen
Booking an appointment
- Log in to the BRTA Service Portal.
- Choose the Appointment option from the dashboard.
- Select the service you need.
- Choose the date and time.
- Enter your details and check the appointment.
- Go to the BRTA office on the selected date and time.
Step 2: pick a service and a date
SMS and app updates
BRTA sends SMS alerts, for example for biometrics and when your DRC is ready. Check licence status with the free BRTA DL Checker app.
Common issues
| Issue | What to do |
|---|---|
| Cannot access the portal | Check your internet, update the browser, or try again later. |
| Payment failure | Confirm your balance, then retry. Contact support if it happens again. |
| Wrong information submitted | Contact BRTA with your reference number for help. |
| Document rejected | Follow the guidelines, then upload again in the correct format. |
| Account verification issues | Make sure your NID and mobile details match your BRTA record. |
Benefits
Why people prefer the online route.
Save time
No need to visit a BRTA office for every step.
Up-to-date information
See the latest rules and fees in one place.
Follow each step
Clear, step-by-step guides for every service.
Online payments
Pay fees securely from your phone or computer.
Scheduled appointments
Book your slot and avoid long queues.
Mobile app
Manage everything from the BRTA Sheba app.
Advantages and disadvantages
The honest picture.
Advantages
- Pay and apply for some services online
- Services are available 24/7
- Online booking and fee calculation
Disadvantages
- You may still need an office visit for some services.
- Online servers can slow down at peak times.
Contact BRTA
Let me know in the comment section if you are facing any problems.
Sun – Thu, office hours
Call for service help
Government office hours
Chairmanbari, New Airport Road, Banani, Dhaka-1212
FAQs
What services can I access through the portal?
Apply for or renew driving licences, register vehicles, pay road tax, check DRC status and book appointments.
How do I register using my phone?
Download BRTA Sheba from the Play Store, enter your NID and mobile number, verify with the OTP and follow the steps.
Can I pay with mobile banking?
Yes. Mobile banking (for example Nagad) and debit or credit cards are supported. Use the payment options shown on the portal at checkout.
Is it an official government platform?
The official portal is bsp.brta.gov.bd, run by BRTA. This site is an independent guide.
Do I still need to visit a BRTA office?
Sometimes. Biometric verification, driving tests and document verification may need an in-person visit.
Where should I apply?
Use the official BRTA website or official online service platform for applications, payments and records.
Read also
In short
The BRTA Service Portal makes transport services easier for people in Bangladesh. From applying for a licence to paying fees, you can do it digitally, with secure payments, SMS services and real-time tracking.
Go to BRTA portal